Privacy Policy

APRIL 14, 2025

Since 1977 Maruchan, Inc. (“Maruchan”) has been creating a convenient, high quality, and affordable instant ramen noodle product and over the years has expanded the sales and distribution of its products for all the people of the world.

Maruchan respects its customers’ concerns about privacy, and as a result, this privacy policy (“Privacy Policy”) explains what information is collected, used, and shared about you and why we collect the information. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. This Privacy Policy also explains how any of our customers can contact us if they have any questions or concerns. By providing information to us and/or using our website at www.maruchan.com (“Website”), you agree to the terms and conditions of this Privacy Policy including our collection, use, and sharing of your information as provided within this Privacy Policy.

KEY TERMS, DESCRIPTION OF CATEGORY, PERSONAL INFORMATION COLLECTED, AND PURPOSE OF COLLECTION

To better understand our Privacy Policy, we have the following key terms, the description of the category and the purpose of collecting the information including the personal information that may have been collected within the past 12 months, including the categories and specific types of consumer personal information:

Key Terms	Description of Category	Purpose of Collection
We, us, our	Refers to Maruchan, and our affiliates and service providers, collectively.	N/A
Personal Information	Information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household including a particular individual’s name, postal address, email address, and telephone numbers.	To communicate with you, marketing, advertising, and promotional purposes. For research, analysis, and development of new products, and maintaining current products. To create and deliver personalized content. Undertaking internal research for technological development and demonstration. Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers to improve our customer services and other internal business purposes. To comply with our legal and regulatory obligations.
Audio, electronic, visual, thermal, olfactory, or similar information	An individual's physiological, biological, or behavioral characteristics. The biometric information can be captured by cameras or readers in and around our physical property locations or may be obtained from our website or applications on third-party sites or platforms that include but are not limited to, imagery of the fingerprint, face, hand, palm, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint can be extracted, and keystroke patterns or rhythms that contain identifying information.	To communicate with you, marketing, advertising, and promotional purposes. For research, analysis, promotions, and development and maintaining current products. Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers to improve our customer services and other internal business purposes.
Identifiers	Such as names, postal addresses, email addresses, signature, IP address, and other similar identifiers. Online identifiers such as if you engage with us through a social mediate site, we may collect your social media user identity.	To communicate with you, marketing, advertising, and promotional purposes. For research, analysis and development of new products, and maintaining current products. To create and deliver personalized content. Creating specific or directed content to you. Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers. To comply with our legal and regulatory obligations.
Internet or other electronic network activity information	Includes information regarding interactions with Maruchan and information we obtain from third parties about the use of our applications on third-party platforms. Your Internet Service Provider (ISP), browser information, IP Addresses, other device identifiers, such as mobile device identifiers, cookies, pixel tags, and similar technologies.	To communicate with you, marketing, advertising, and promotional purposes. For research, analysis and development of new products, and maintaining current products. To create and deliver personalized content. To facilitate locating where you can purchase Maruchan products. Creating specific or directed content to you. Debugging to identify and repair errors that impair existing intended functionality Detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers. To comply with our legal and regulatory obligations.
General and Precise Geolocation data	Includes precise or approximate location information provided by a mobile device or other device or product interacting with or detected by our Website, third-party platforms, or devices.	To communicate with you, marketing, advertising and promotional purposes. For research, analysis and development, or new products, and maintaining current products. To create and deliver personalized content. To facilitate locating where you can purchase Maruchan products. Creating specific or directed content to you. Debugging to identify and repair errors that impair existing intended functionality and detecting and investigating fraudulent, illegal, or malicious activity. To respond to or review comments and other feedback from consumers. To comply with our legal and regulatory obligations.
Characteristics of protected classifications under California or Federal Law	Includes information about your gender and other protected classes.	We may use this information for equal opportunity programs, and for other business purposes.

HOW YOUR PERSONAL INFORMATION IS COLLECTED.

We collect most of this personal information directly from you—in person, by telephone, text, or email and/or via our website and apps. However, we may also collect information from the following categories of sources:

Publicly accessible sources (e.g., property records).
Third party (e.g., sanctions screening providers, customer due diligence providers, advertising networks, internet service providers, social networks, data analytics providers, and data brokers).
Cookies on our website.
Automated information collection.
Our IT systems, including door entry systems and reception logs, automated monitoring of our websites and other technical systems, such as our computer networks and connections, CCTV and access control systems, communications systems, email, and instant messaging systems.

WHO WE SHARE YOUR PERSONAL INFORMATION WITH

In the preceding 12 months, we have sold or shared consumers’ personal information with:

Our affiliates, including affiliated companies.
Service providers we use to help deliver our products to geographical areas.
Other third parties we use to help us run our business, such as marketing agencies or website hosts.
Third parties approved by you, including social media sites you choose to link your account with our Website or third parties who perform services on our behalf for marketing assistance, data analysis, and other services.

We only allow our service providers to handle your personal information if we are satisfied they take appropriate measures to protect your personal information. We also impose contractual obligations on service providers, contractors, and third parties to ensure they can only use your personal information to provide services to us and to you.

We may disclose and exchange information with law enforcement agencies and regulatory bodies to comply with our legal and regulatory obligations.

HOW LONG YOUR PERSONAL INFORMATION WILL BE KEPT

We will keep your personal information while we are providing products subject to the limitations of the law. Thereafter, we will keep your personal information for as long as is necessary:

To respond to any questions, complaints, or claims made by you or on your behalf.
To show that we treated you fairly.
To keep records required by law.

We will not retain your personal information for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of personal information. When it is no longer necessary to retain your personal information, we will delete or anonymize it.

RESERVATIONS OF RIGHT TO CHANGE OUR PRIVACY NOTICE

We reserve the right to amend this privacy notice at our discretion at any time. When we make changes to this privacy notice, we will post the updated notice on the Website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such change.

CHILDREN’S PRIVACY

This Website is not intended for children under the age of 13. It is not Maruchan’s intention to collect personal information from children under the age of 13. If you are a legal guardian or parent and reasonably believe that your child under 13 has given us information, you can contact by email to: PrivacyInfo@maruchaninc.com or by calling us toll-free at 855-6278-2426 or by mail to: Maruchan, Inc., Attention: Children’s Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618, and Maruchan shall take the necessary steps applicable laws.

CALIFORNIA “SHINING THE LIGHT” LAW

For residents of California, you have a right, once per calendar year, to request information about our disclosure, if any, of personal information to third parties for Maruchan’s direct marketing purposes. To request this information, please contact us by mail to: Maruchan, Inc. Attention: Shining the Light, 15800 Laguna Canyon Road, Irvine, California 92618. You must include within the contents of your letter that you are a California resident and that you are making a “Shining the Light” inquiry. Maruchan reserves the right to not respond to requests that are submitted incomplete or are not submitted by the means specified above.

YOUR RIGHTS UNDER THE CCPA/CPRA

You have the right under the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA), and certain other privacy and data protection laws, as applicable, to exercise your rights free of charge, which Maruchan will not retaliate against you for exercising your statutory rights. Maruchan’s use of any personal information is consistent with the authorized business purposes under California Civil Code Section 1798.100 et seq. and the implementation of those regulations.

Disclosure of Personal Information We Collect About You

You have the right to know, and request disclosure of:

The categories of personal information we have collected about you, including sensitive personal information.
The categories of sources from which the personal information is collected.
Our business or commercial purpose for collecting, selling, or sharing personal information.
The categories of third parties to whom we disclose personal information, if any.
The specific pieces of personal information we have collected about you.

Please note that we are not required to:

Retain any personal information about you that was collected for a single, one-time transaction if, in the ordinary course of business, that information about you is not retained.
Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information.
Provide the personal information to you more than twice in a 12-month period.

Disclosure of Personal Information

Sold, Shared, or Disclosed for a

Business Purpose

In connection with any personal information we may sell, share, or disclose to a third party for a business purpose, you have the right to know:

The categories of personal information about you that we sold or shared and the categories of third parties to whom the personal information was sold or shared.
The categories of personal information that we disclosed about you for a business purpose and the categories of persons to whom the personal information was disclosed for a business purpose.
You have the right to opt-out of the sale of your personal information or sharing of your personal information for targeted behavioral advertising. If you exercise your right to opt-out of the sale or sharing of your personal information, we will refrain from selling or sharing your personal information, unless you subsequently provide express authorization for the sale or sharing of your personal information.

To opt-out of the sale or sharing of your personal information, visit our homepage and click on the Do Not Sell or Share My Personal Information link here: https://maruchan.com/contact-us

Right to Limit Use of Sensitive

Personal Information

You have the right to limit the use and disclosure of your sensitive personal information to the use which is necessary to: ·

Perform the services or provide the goods reasonably expected by an average consumer who requests those goods or services.
To perform the following services: (1) Helping to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for these purposes; (2) Short-term, transient use, including, but not limited to, non-personalized advertising shown as part of a consumer’s current interaction with the business, if the consumer’s personal information is not disclosed to another third party and is not used to build a profile about the consumer or otherwise alter the consumer’s experience outside the current interaction with the business; (3) Performing services on behalf of the business, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing financing, providing analytic services, providing storage, or providing similar services on behalf of the business; and (4) Undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by, the business, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by the business. ·
As authorized by further regulations.
You have a right to know if your sensitive personal information may be used or disclosed to a service provider or contractor, for additional, specified purposes.

To limit the use of your sensitive personal information, visit our homepage and click on the “Limit the Use of My Sensitive Personal Information” link here: https://maruchan.com/contact-us

Right to Deletion

Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

Delete your personal information from our records.
Direct any service providers or contractors to delete your personal information from their records.
Direct third parties to whom the business has sold or shared your personal information to delete your personal information unless this proves impossible or involves disproportionate effort.

Please note that we may not delete your personal information if it is reasonably necessary to:

Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us.
Help to ensure security and integrity to the extent the use of the consumer’s personal information is reasonably necessary and proportionate for those purposes.
Debug to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their right of free speech, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act.
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent.
Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us.
Comply with an existing legal obligation.
Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

Right of Correction

If we maintain inaccurate personal information about you, you have the right to request us to correct that inaccurate personal information. Upon receipt of a verifiable request from you, we will use commercially reasonable efforts to correct the inaccurate personal information

HOW TO EXERCISE YOUR RIGHTS UNDER CCPA/CPRA

If you would like to exercise any of your rights as described in this Privacy Policy, you can do so by submitting a verifiable consumer request to us by emailing us at PrivacyInfo@maruchaninc.com or by calling us toll-free at 855-6278-2426 or by mail to: Maruchan, Inc., Attention: Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618.

Please note that you may only make a CCPA/CPRA-related data access or data portability disclosure request twice within a 12-month period, and Maruchan will respond within 45-days of receiving a personal information request.

If you choose to contact us directly by email, phone, or in writing, you will need to provide us with:

Enough information to identify you (e.g., your full name, address, and customer or matter reference number).
Proof of your identity and address (e.g., a copy of your driving license or passport and a recent utility or credit card bill).
A description of what right you want to exercise and the information to which your request relates.

We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.

Any personal information we collect from you to verify your identity in connection with your request will be used solely for the purposes of verification.

YOU MAY HAVE CERTAIN RIGHTS UNDER APPLICABLE LAWS

Depending upon your residency, you may have additional rights, which Maruchan will comply with when required by law:

· Rights to information related to your personal information and obtaining information about information collected about your personal information.

Rights related to the limitation or use of your personal information.
Deletion of your personal information.
Rights to correct personal information for any inaccurate information.
Rights to not receive discriminatory treatment by exercising your rights related to your personal information.

If you would like to exercise your rights under applicable state privacy laws, you or your authorized agent may submit a verifiable consumer request to us by emailing us at PrivacyInfo@maruchaninc.com or by calling us toll-free at 855-6278-2426 or by mail to: Maruchan, Inc., Attention: Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618.

SMS Terms & Conditions

1- SMS CONSENT COMMUNICATION:

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- TYPES OF SMS COMMUNICATIONS:

If you have consented to receive text messages from Maruchan, Inc., you may receive messages related to the following:

Follow-up messages
General inquiries
Promotions or offers (if applicable)

Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from (Brand Name) at any time."

3- MESSAGE FREQUENCY:

Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your inquiries, billing, etc.

Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."

4- POTENTIAL FEES FOR SMS MESSAGING:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- OPT-IN METHOD:

You may opt-in to receive SMS messages from Maruchan, Inc. in the following ways:

Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- OPT-OUT METHOD:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- HELP:

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at www.maruchan.com/contact-us.

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- STANDARD MESSAGING DISCLOSURES:

Message and data rates may apply.
You can opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our Privacy Policy pages.
Message frequency may vary

CONTACT INFORMATION

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under this policy, please do not hesitate to contact us by email at PrivacyInfo@maruchaninc.com; by mail to: Maruchan, Inc. Attention Privacy Policy, 15800 Laguna Canyon Road, Irvine, CA 92618; or call us toll-free at 855-6278-2426 .

Effective Date: April 14, 2025

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